Privacy

1. Data Protection at a Glance

General information

The following information provides a basic overview of what happens with your personal data when you visit our website. Personal data are data by way of which you can be personally identified. For detailed information about data protection, please see our Data Protection Policy stated in this text.

Data recording on our website

Who is responsible for the data recording on this website?

On this website, data are recorded by a website operator. The website operator’s contact details are stated in the imprint of this website.

How do we record your data?

On the one hand, your data are recorded in that you state such data to us. This may, for example, be data that you enter in the contact form.

Other data are automatically recorded by our IT systems when you visit the website. These are, above all, technical data (e.g. internet browser, operating system or the time at which pages are viewed). Data are recorded automatically as soon as you visit this website.

What do we use your data for?

Some of the data are collected to guarantee fault-free provision of the website. Other data may be used to analyse your data behaviour.

What rights do you have in respect of your data?

You have the right at any time to obtain information free of charge about the origin, recipients and purpose of your stored personal data. In addition, you have the right to request the rectification, blocking or erasure of such data. To that end and with regard to additional questions on the subject of data protection, you can contact us at any time at the address stated in the imprint. Furthermore, you have the right to lodge a complaint with the relevant supervisory authority.

2. General Information and Compulsory Information

Data Protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data in confidence and in line with the statutory data protection requirements as well as this Data Protection Policy.

Various personal data are recorded when you use this website. Personal data are data by way of which you can be personally identified. This Data Protection Policy explains which data we record and what we use the data for. It also explains how, and for what purpose, that applies.

We draw attention to the fact that the forwarding of data on the internet (e.g. in the case of communication by e-mail) may be subject to security gaps. Data cannot be completely protected against access by third parties.

Information about the responsible body

The body responsible for the data processing on this website is:

Hotel Crystal

Gersweilerstraße 39a - 43

D-66117 Saarbrücken

Tel. +49 (0)681 / 5889-0

Fax +49 (0)681 / 5889-111

E-mail: Hotel-Crystal@t-online.de

Person responsible for content in accordance with Section 55(2) RStV (German Interstate Broadcasting Agreement): Ms Goebel

VAT ID: DE 193245750

The responsible body is the natural or legal person who solely or jointly with others decides on the purposes and means of processing personal data (e.g. names, e-mail addresses and the like).

Withdrawal of your consent to data protection

Many data processing procedures are only possible on the basis of your express consent. You may withdraw granted consent at any time. To that end notifying us by e-mail, without complying with any formal requirements, is sufficient. The withdrawal does not affect the legality of the data processing that applies up until the withdrawal.

Right to lodge a complaint with the relevant supervisory authority

In the case of data protection law violations, you have the right to lodge a complaint with the relevant supervisory authority. The relevant supervisory authority for data protection matters is the federal state data protection officer of the German federal state in which our company has its registered office. Please see the following link for a list of all data protection officers and their contact details: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

Information, blocking, erasure

As part of the valid, statutory provisions, you are entitled at any time to free information about the personal data stored about you, its origin and recipients and the purpose of the data processing and, where applicable, you have a right to correction blocking or deletion of such data. To that end and with regard to questions on the subject of personal data, you can approach us at any time under the address stated in the imprint.

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and to protect the forwarding of confidential content such

as orders or enquiries that you send to us as the site operator.

You can recognise an encrypted connection by the fact that the address line of the browser

changes from "http://" to "https://" and by the lock symbol in your browser bar.

If the SSL or TLS encryption is activated, the data that you forward to us 

cannot be read by third parties.

Objection to advertising mails

The use of contact data published as part of the obligation to provide publication details to forward advertising and information material not expressly requested is hereby rejected. The site operators expressly reserve the right to take legal action in the event of the unsolicited forwarding of advertising information, for example by way of spam e-mails.

3. Data recording on our website

Cookies

The website uses so-called Cookies at various points. Cookies do not cause any damage on your computer, and do not contain any viruses. They are aimed at making our service more user-friendly, more effective and safer. Cookies are small text files that are placed on your computer and which your browser stores.

Most of the Cookies we use are so-called Session Cookies. They are automatically deleted at the end of your visit. Other Cookies remain stored on your terminal until you delete them. These Cookies enable us to recognise your browser during the next visit.

You can adjust your browser so that you are informed of the placing of Cookies and only permit Cookies in an individual case, exclude the acceptance of Cookies for certain cases or in general and activate the automatic deletion of Cookies when the browser is closed. The functionality of this website may be restricted in the case of deactivating Cookies.

Cookies that are necessary to implement the electronic communications procedure or to provide certain functions you have requested (e.g. goods basket function), are stored on the basis of Article 6(1), Point f, GDPR. The website operator has a justified interest in the storage of Cookies for the technical fault-free and optimised provision of its services. Insofar as other Cookies (e.g. Cookies for analysing your surf behaviour) are stored, these are addressed separately in the Data Protection Policy.

Server log files

The provider of the pages automatically collects and stores information in so-called server log server files that your browser automatically forwards to us. These are:

• 
  Browser type and browser version
• Used operating system
• Referrer URL
• Host name of the accessing computer
• Time of the server enquiry
• IP address

Such data shall not be merged with other data sources.

This applies on the basis of Article 6(1), letter b, GDPR, which permits the processing of data to execute a contract or adopt pre-contractual measures.

Contact form

If you direct enquiries to us via the contact form, your details from the contact form including the contact data you have stated there shall be saved by us for the purpose of processing your enquiry and in the event of follow-up questions. We shall not forward such data without your consent.

Your personal data are processed exclusively on the basis of your consent (Article 6, sub-section 1, Point a, GDPR). You may withdraw such granted consent at any time. To that end notifying us by e-mail, without complying with any formal requirements, is sufficient. The withdrawal does not affect the legality of the data processing procedures that apply up until the withdrawal.

We shall retain the data you enter in the contact form until you ask us to delete such data, withdraw your consent to the storage of such data or the purpose for the data storage becomes inapplicable (e.g. following completed processing of your enquiry). This does not affect compulsory statutory provisions – in particular storage periods.

5. Analysis Tools and Advertising

Google Analytics

This website uses the functions of the web analysis service Google Analytics. The provider is Google Inc. 1600 Amphitheatre Parkway Mountain View, CA 94043, USA.

Google Analytics uses so-called Cookies. These are text files that are stored on your computer and which facilitate an analysis of how you use the website. The information created by the cookie about how you use this website is normally transferred to a Google server in the USA and stored there.

The storage of Google Analytics Cookies applies on the basis of Article 6(1), Point f, GDPR. The website operator has a justified interest in analysing the user behaviour to optimise both its advertising services and its advertising.

Rendering IP details anonymous

We have activated the functions of IP anonymisation on this website. As a result, Google shortens your IP address in Member States of the European Union or in other contracting states to the Agreement on the European Economic Area prior to forwarding to the USA. Only in exceptional cases will the entire IP address be sent to a Google server in the USA and shortened there. By order of the operator of this website, Google shall use this information to evaluate your use of the website, to put together reports on the website activities and to render additional services associated with the website and internet use for the website operator. The IP address forwarded as part of Google Analytics from your browser shall not be grouped together with other data from Google.

Browser Plugin

You can prevent the storing of Cookies by making appropriate settings in your browser. However, we would like to point out that by doing so you may not be able to use the full functionality of our website. Furthermore, you can prevent the recording of the data created by the Cookie and related to your use of the website (including your IP address) and forwarding to Google as well as the processing of such data by Google by downloading and installing the browser Plugin via the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

Objection to data recording

You can prevent the recording of your data by Google Analytics by clicking on the following link. An Opt-Out Cookie is placed that prevents the recording of your data during future visits to this website. Deactivate Google Analytics.

Please see the Google Data Protection Policy for more information about user data: https://support.google.com/analytics/answer/6004245?hl=de.

Order data processing

We have entered into an order processing contract with Google, and implement in full the stringent requirements of the German data protection authorities in the case of use of Google Analytics.

OpenStreetMap

We use the open source mapping tool OpenStreetMap (OSM) to display geo-data. OSM does not store any user data, appointment data are only stored on our own servers. More detailed information is available at  http://wiki.openstreetmap.org/wiki/Legal_FAQ